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Privacy Policy

Last Updated: 06 October 2025

Raven's Haven ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect on the Site includes personal data, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you fill out a contact form, referral form, or otherwise communicate with us.

2. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

  • Respond to your inquiries and provide you with the services you have requested.
  • Email you regarding your interest in our services.
  • Improve our website and services.
  • Comply with legal and regulatory requirements.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page.

6. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

Raven's Haven
Email: admin@ravenshaven.com.au
Phone: 0490 898 663

Acknowledgement of Country

Australian Aboriginal FlagTorres Strait Islander Flag

Ravens Haven Disability Services acknowledges the Wurundjeri Woi Wurrung and Boon Wurrung peoples of the Kulin Nation as the Traditional Custodians of the lands on which we live and work. We pay our respects to Elders past and present, and we recognise the ongoing connection that Aboriginal and Torres Strait Islander peoples have to land, waters, skies, and community.

We also acknowledge and respect all Aboriginal and Torres Strait Islander peoples across Australia, and we are committed to listening, learning, and working in partnership towards reconciliation.

Commitment to Inclusion

Inclusion word cloud

We respect and embrace people of all races, religions, ethnicities, sexual orientations, gender identities, and abilities. Our services are built on the values of respect, dignity, and inclusion, and we are committed to creating a safe and welcoming environment for everyone.